Rockin' Game Party Brings the Ultimate Birthday Party to Your Front Door!

Call us (910) 545-9436

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REFUND/CANCELLATION POLICY:

A $50, non-refundable deposit is required to guarantee the requested date for your reservation for the Rockin' Game Trucks, Laser Tag and Battle Ball.  A 50% non-refundable deposit is required for the Rockin' Photo Booth ™ and Rockin' Glamour Party™. The remaining balance of your reservation is due within 7 days after being accepted. If payment is not made and the booking automatically cancels.  We will give you a call to confirm your event should that occur. There will be NO REFUND in the event of reservation being canceled within 7 days of your event. We will make every effort to postpone your event one time without any penalty.  Events requested to be moved two times or more will be charged a $25 administrative fee.

PRIVACY POLICY:

Rockin’ Game Party is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TIPS:

Our game coaches are there to make sure that your group is having the ultimate experience. Tipping for great service is greatly appreciated but not required.

TRAVEL SURCHARGE:

Our primary service area for our services is a 30-mile radius from 3100 Freedom Way, Hubert, NC 28539. We also service a "secondary" area outside our primary area, but must add a fuel surcharge fee when we travel to the secondary area. See our Service Area page for coverage areas.

Our primary service area for our Premium Game Truck events is a 30-mile radius from Wilmington, NC 28411.  We also service a "secondary" area outside our primary area, but must add a fuel surcharge fee when we travel to the secondary area. See our Service Area page for coverage areas.

BAD WEATHER:

Our Rockin’ Game Party equipment was designed for all types of weather but laser tag and battle ball can be affected by severe or very wet weather (unless indoor play at a larger venue is planned). The trailer is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (heavy rain, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated heavy rain, snow storm, tropical storm or hurricane) please contact us to begin the rescheduling.

SUPERVISED CHILDREN:

Rockin’ Game Party does require a parent or responsible adult to be present inside or just outside of the trailer at all times. Guests 16 and over require a parent or guardian be on property and within contact of the game coach should a need to contact them arise.  If you are requesting a Rockin' Laser Tag or Rockin' Battle Ball event, each guest, or a parent/guardian of a guest, taking part in the event must sign

 Children under 7 must have an adult present!

ALCOHOL/DRUGS

You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the Rockin’ Game Party equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

DAMAGE/INJURY:

Rockin’ Game Party or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Rockin’ Game Party reserves the right to charge the client's credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. Rockin’ Game Party or its employees assume no responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries is the sole responsibility of the
client and/or host.

FOOD/DRINK:

Rockin’ Game Party does not allow any food or drinks into the Rockin' Game Trailer or Rockin' Glamour Party lounge. Please have your guests consume them outside of the trailer prior to entering.

PICTURES:

While your party is in effect the game coaches, laser tag specialists or battle ball referees will be taking pictures of the party during game play. You will then be able to view these pictures on our Facebook Page and copy them to your files. If you do not want us taking pictures or posting them on Facebook please notify us via Email prior to your event. This is a service we provide to our guests so they can be sure to capture their party as it happens..

INVITATIONS:

Click here print off invitations for a Rockin' Game Party.

Click here to print off invitations for a Rockin' Glamour Party

OUR EQUIPMENT:

We require the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and game trailer combination is very long and we will need a minimum of 55 feet of space to park. Additionally we will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.  Battle ball will require a large surface (roughly the size of a basketball court) and we may need to visit you site prior to your event to ensure that we can accommodate your request.  Battle ball must be played indoors or on a smooth surface such as sand or grass.

VIDEO GAME RATINGS:

Rockin’ Game Party will not play any "M" rated or higher game in the Rockin' Game Trailer without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an "M" rated game or higher at your party/event please contact us, indicating the game you prefer or let the Game Coach know as soon as you can after he gets there. It is also recommended that all clients email us with their game requests.

Copyright © 2017 Rockin' Game Party LLC. All rights reserved.